ITALIANI IN RUSSIAServices in Moscow for Travel Agencies & Tour Operators

Services in Moscow for Travel Agencies & Tour Operators

A local partner for your clients in Moscow

Your clients are planning a trip to Moscow — but sometimes a successful trip requires more than flights, hotels and excursions.

A Russian SIM card, local payments, a bank card, documents and communication with local services can become complicated for a foreign visitor, especially during a short stay.

Italiani in Russia offers personal assistance in Moscow for travel agencies and tour operators who need a local contact for their clients.

What we can assist your clients with

📱 Russian SIM card

We accompany your client through the process of obtaining and activating a Russian SIM card in accordance with the requirements applicable at the time of the visit. We explain the process, help prepare the necessary documents and accompany the client in Moscow.

💳 Russian bank card and payments

For clients who need a Russian bank card or local payment solution, we provide personal assistance in Moscow. Our role is to help the client understand the procedure, prepare for the bank visit and communicate locally.

The final decision to open an account or issue a bank card always belongs to the bank. Requirements and eligibility may vary depending on the client’s nationality, documents, status and the banking product requested.

📄 Passport translation

When required for a particular procedure, we can help arrange a notarized Russian translation of the client’s passport in advance. This can save valuable time after arrival.

How the service works

1. You contact us before your client’s arrival. Tell us the approximate arrival date and the service required.

2. We agree on the service and net price. For travel agencies and tour operators we can discuss a B2B/net rate. The agency determines its own final retail price for the client.

3. We arrange the meeting in Moscow. Depending on the agreed service, we can meet the client at the hotel or another convenient location in Moscow.

4. Personal accompaniment. A typical assistance session takes approximately 3 hours, although the actual duration depends on the procedure and the client’s circumstances.

5. The client continues the trip independently. Once the agreed assistance is completed, the traveler can continue the itinerary.

Why work with a local Moscow partner?

• one local contact person in Moscow;
• assistance in Italian, English, Spanish and Russian;
• personal accompaniment rather than remote instructions;
• support with communication in Russian;
• preparation before the client’s arrival;
• a service that can be added to an existing tour or individual itinerary;
• a clear B2B/net-price model.

Who can use this service?

The B2B service can be useful for Italian travel agencies, European tour operators, agencies specializing in Russia travel, DMCs and incoming tourism companies, agencies organizing individual trips to Moscow, companies arranging business trips or extended stays, and agencies whose clients need practical assistance after arrival.

A practical add-on to your Moscow package

You can offer the service as an additional option to your client: Moscow tour + hotel + airport transfer + excursions + local assistance.

The agency remains the client’s main travel organizer, while we act as the local Moscow assistance partner for the agreed service.

Important information

Our services are provided only in Moscow. We do not replace a bank, mobile operator, government authority, embassy or consulate. Where a procedure requires a decision by an official authority, bank or service provider, that decision remains theirs.

Requirements for foreign visitors can change. Before arranging a service, we confirm the current procedure and the documents required for the particular client.

Interested in cooperation?

If you are a travel agency, tour operator or DMC and would like to offer your clients practical assistance in Moscow, contact us directly. Tell us your company, number of clients, approximate arrival date and required service. We will discuss the procedure and B2B/net price directly with you.

WhatsApp: +7 977 473-25-82

You can write in Italian, English, Spanish or Russian.

Italiani in Russia — Local assistance in Moscow for international travelers and travel companies.

Igor Fedorov

Esperto di diplomazia internazionale, consulente per l'adattamento degli italiani a Mosca

Aiuto italiani ed europei a vivere, viaggiare e sistemare le pratiche in Russia dal 2014. Fondatore di Italiani in Russia, il punto di riferimento a Mosca per socializzazione, documenti e assistenza pratica.

📱 WhatsApp  ·  ✈️ Telegram @ruitmarket